Services

Customer Service: Our Passion!


We specialize in customer service. Leave your customs or logistics procedures in our hands, and we'll take care of it. Our international trade consulting services know no borders. We have strategic alliances for the transport of loose cargo and containers. Import, Export, Re-export, Free Trade Zones, Customs Services in Spanish, Portuguese, and English.

Import


Comprehensive advice on the process of importing your goods into the national territory.

Customs Settlements


We aim to ensure our clients maximize their import benefits through thorough verification of tariff classifications and Panama's free trade agreements, enabling you, as our strategic partner, to maximize your business profitability by reducing costs.

Export


We handle your export to ensure your cargo leaves the National Territory safely and in perfect condition.

Transit


Professional service in the movement of goods between customs premises within the national territory, and for goods destined for the international market.

Free Trade Zones


We process your settlements in territories known as Free Zones, Special Zones and Duty Free Shops, to nationalize your goods.

Load


By handling your cargo with Aduana Robles, you can manage your entire logistics process:

We offer the following services:

or LOOSE CARGO.

or CONTAINERS.

Maritime cargo.

or AIR CARGO.

Customs Consulting


We verify your import tariff classifications to ensure you are using the correct ones and to see if you are taking advantage of the tax benefits under the free trade agreements with Panama. Similarly, we confirm that you are utilizing tariff classifications with preferential rates, all in line with the goal of maximizing the profitability of your business.

Messaging


Complete messaging of your customs procedures.

Courier service for your customs procedures, bank deposits, and permits from various entities such as the DGI, ANAM, MIDA (Quarantine), Fire Department, Customs Authority, and many more. Efficiency and speed are the hallmarks of our service.

Permits


o AUPSA:

We handle the notifications for your food imports, saving you time and ensuring your goods enter the customs territory as quickly as possible.

 

or Firefighters:

We process your fire permits for goods considered flammable or hazardous in the shortest possible time.

 

WHAT:

We handle your Phytosanitary and Zoosanitary permits for your imports of plant and animal products, including insecticides, pesticides, cardboard, etc.

or Environmental Health MINSA:

We process your Environmental Health permits for the importation of your vehicles.

 

ANAM:

We legalize Forestry Guides for the importation of wood products or raw wood.

 

or Pharmacy and Drugs:

We process your permits for the importation of medicines and products considered medical.

Exemptions


We handle exemptions of all kinds, for private companies, public entities, diplomatic missions, etc.

Projects


We handle the documentation, customs procedures, as well as the application of tax benefits and exemptions that may favor the economic activity of your project, and we accompany you throughout the entire logistics process.